Terms and Conditions for Accommodation Agreements

Requesting an Accommodation Agreement

Article 2

1. When requesting an Accommodation Agreement with the Hotel, please provide the Hotel with the following information.

(1) Names and contact information of Guests
(2) Dates of stay and estimated time of arrival
(3) Accommodation fee (normally the basic accommodation fee as specified in Table 1 below)
(4) Other items as specified by the Hotel

2. If Guests wish to extend their stay beyond the dates specified in Paragraph 1 (2) above and have requested during their stay, the Hotel will process such request as an offer for new Accommodation Agreements at the time such request is made.

Special Agreements in Which Payment of the Request Fee is Not Required

Article 4

1. Notwithstanding Article 3 Paragraph 2 above, after entering Accommodation Agreements, the Hotel may in some cases offer a special agreement in which payment of the request fee will not be required.

2. If the Hotel did not request payment of the request fee described in Article 3 Paragraph 2 above when accepting the request for Accommodation Agreements, or did not specify a payment due date, Accommodation Agreements will be treated as a special agreement as described in Paragraph 1 above.

Refusal to Conclude Accommodation Agreements

Article 6

In any of the following cases, the Hotel may decline to honor the Accommodation Agreement.

(1) The request for accommodation is not made in accordance with this Terms and Conditions.
(2) The Hotel is fully booked and there are no rooms available.
(3) The person intending to stay at the Hotel is deemed to have violated applicable laws, public order or public morals.
(4) The person intending to stay at the Hotel is clearly infected with an infectious disease.
(5) The person makes demands on the Hotel exceeding the reasonable extent.
(6) Accommodation cannot be provided due to Acts of God, failure of facilities or other unavoidable circumstances.
(7) Any of the following items apply to the person intending to stay at the Hotel.
- ① Such person is a member of or in any way affiliated with a violent organization, an enterprise or organization affiliated with a violent organization, an organization that conducts radical action or other antisocial organization (hereinafter collectively referred to as a“Violent Organization”).
- ② Such person is a member of a company or other organization whose operations are controlled by a Violent Organization or affiliate thereof.
- ③ Such person is a legal entity which has an officer (director, executive officer, or any other equivalent person), employee, related person, etc. related to a Violent Organization.
- ④ Such person accepts the use of its name to a Violent Organization.
- ⑤ Such person commits significant disturbance of other guests of the Hotel, by words or action.
- ⑥ Such person makes demands by violence, or otherwise makes demands on the Hotel or its employees exceeding the reasonable extent.

The Hotel’s Rights of Cancellation

Article 8

1. The Hotel may cancel Accommodation Agreements in the event of any of the following.

(1) The person intending to stay at the Hotel is deemed to violate or has violated applicable laws, public order or public morals during the stay.
(2) The person intending to stay at the Hotel is clearly infected with an infectious disease.
(3) The person makes demands exceeding the reasonable extent with respect to the stay.
(4) The Hotel is unable to provide accommodation due to Acts of God and other force majeure events.
(5) In the case of smoking in bed, mischievous use of fire extinguishing equipment, or other actions prohibited by the Hotel’s terms of use (“Terms of Use”) (insofar as they involve matters necessary for fire safety).
(6) Any of the following items apply to Guests.
- ① Such Guests are members of or in any way affiliated with a Violent Organization.
- ② Such Guests are members of a company or other organization whose operations are controlled by a Violent Organization or affiliate thereof.
- ③ Such Guests are members of a legal entity which has an officer (director, executive officer, or any other equivalent person), employee, related person, etc. related to a Violent Organization.
- ④ Such Guests accept the use of their names to a Violent Organization.
- ⑤ Such Guests commit significant disturbance of other guests of the Hotel, by words or action.
- ⑥ Such Guests make demands by violence or threat of violence against, or otherwise make demands on the Hotel or its employees exceeding the reasonable extent.
- ⑦ Such Guests violate this Terms and Conditions, Terms of Use, etc.

2. If the Hotel cancels Accommodation Agreements as described in Paragraph 1 above, the Hotel shall not charge the Guest for any accommodation services not yet provided.

Times of Use of Guest Suites

Article 10

1. The Guests are only able to use the allocated rooms within the time Hotel specifies, unless otherwise stipulated as an accommodation plan. In the case of a continuous stay of two or more days, Guests may use the rooms throughout the day on all days except the date of arrival and departure.

2. Notwithstanding Paragraph 1 above, the Hotel may permit the use of the rooms outside the hours described in Paragraph 1 above. In such cases, Guests will pay additional fees specified by the Hotel.

Hours of Operation

Article 12

1. The hours of operation of main Hotel facilities are as follows. Details on the hours of operation of other Hotel facilities are provided by brochures, notice boards, and floor and facility guides posted in each room.

(a) Curfew ········································································None*
(b) Front-desk services······················································24 hours

2. The hours listed in Paragraph 1 above are subject to change when necessary and under unavoidable circumstances. In this case, the Hotel will take appropriate measures to notify thereof.

Responsibilities of the Hotel

Article 14

If the Hotel caused damage to Guests due to Accommodation Agreements, or performance or nonperformance thereof, the Hotel shall compensate Guests for such damage. However, the same will not apply if such damage is due to reasons for which the Hotel is not liable.

Handling of Bailed Goods, etc.

Article 16

1. In the event of damage to any cash, valuables or other goods bailed at the front desk by Guests, except in the case of acts of God or force majeure, the Hotel shall compensate Guests for such damage. However, if Guests have not indicated the value of such goods when asked to do so by the Hotel, such compensation shall be limited to 150,000 yen.

2. In the event of damage to any cash, valuables or other goods brought into the Hotel by Guests but not bailed at the front desk, if such damage is due to reasons which the Hotel is liable, whether by intention or negligence, the Hotel shall compensate Guests for such damage. However, if Guests have not indicated the value of such goods when asked to do so by the Hotel, such compensation shall be limited to 150,000 yen.

Responsibilities Regarding Parking

Article 18

When Guests use the Hotel’s parking facilities, the Hotel is merely the lender of a parking space; the Hotel is not liable for the care of Guests’ vehicle, whether vehicle’s key is bailed to the Hotel or not. However, if Guest’s vehicle is damaged while the Hotel is managing parking facilities, due to Hotel’s intention or negligence, the Hotel shall be liable for compensation of such damages.

Severability

Article 20

1. If any provision of the Terms and Conditions, Terms of Use, etc. is found invalid under law, the validity of the remaining provisions will not be in any way affected.

2. If any provision of the Terms and Conditions, Terms of Use, etc. is found invalid or cancelled in relation to certain Guests, the validity of the provisions in relation to the remaining Guests will not be in any way affected.

Amendment

Article 22

If the Hotel deems necessary, the Hotel may amend this Terms and Conditions. If the Hotel decides to make such amendment, until the date 1 month prior to the effective date of such amendment, the Hotel will announce such amendment, amended Terms and Conditions, and its effective date on the homepage. (https://www.princehotels.com/accommodation-agreement/)

Total payable by the GuestAccommodation fee1. Basic accommodation fees {room fee (or room fee + breakfast fee)}
2. Service charge (“1.” (described above) multiplied by a percentage which the Hotel specifies)Additional fees3.Fees for meals and drinks〔or additional fees (meals and drinks other than breakfast) and other user fees]
4. Service charge (“3.” (described above) multiplied by percentage which the Hotel specifies )TaxesConsumption Tax
Accommodation Tax
Bathing Tax

Notes

The basic accommodation fees are as presented in the Hotel’s price list.
The Hotel’s accommodation fees per child is normally the same as per adult. Depending on the season, however, a special infants’ fee and children’s fee may be set.
In the event of such changes in fees, the Hotel will inform Guests by suitable means. “Infants” mean infants between 1 and 6 years old, and “children” mean children between 6 and 12 years old.
In the event of revision of the tax laws, the taxes charged shall reflect said revision.
In the event of revision of the tax laws, the taxes charged shall reflect said revision.
Some hotels may be obliged to charge accommodation and spa-facility taxes.

Date notice of cancellation is receivedNoneSame dayPrevious day20 days’ prior notice40 days’ prior noticeNumber of cancelled personsGeneralUp to 14100%80%20%－－Group15 to 99100%80%20%10%－100 or over100%100%80%20%10%